Sun Joe iON100V-18CS-CT 18-Inch Cordless Chain Saw

Two uses.

That’s all I got out of this chainsaw before the cheaply made tension adjuster broke, making it impossible to use the saw.

“No problem” I thought. I could simply call and ask for a replacement.

Sun Joe’s customer service is now in the Philippines. Nothing says “up yours” to a customer like sending their customer service calls to the Philippines. Needless to say, the person answering the phone knew nothing about the product.

And…. the part is not replaceable! So now I have myself a 20lb paperweight. I’d imagine I can send it in for warranty service, which will take weeks. All I needed was a small part I could easily replace myself.

Bought for a project but honest review after tear down, this unit is made from what appears to be a more brittle plastic not the plastic most hand tools are made from but the stuff used in toys if dropped even from mear inches I’m sure it would crack. The saw is nearly unusable anyways try finding 100v sunjoe batteries in Canada or anywhere…. Good thing I just needed the brushless motor. Otherwise this saw looks cheap, feels cheap and has what looks to be one of the worst auto tensioning systems I’ve seen. For reference saws are part of my life even the new cordless saws. Got this on warehouse deal, if not I’d say no deal!

No pull start. Relatively little noise.No gas fumes in my face. It has all of the power of the gas chainsaw.It is just as heavy as the gas powered saw but setting it down between cuts is easy.

Does a great job, but the battery is absurdly heavy.

I bought the Snowjoe 24” 2 stage snowblower. It came with what turns out to be 2 incredibly expensive 100v batteries. My very old Stihl 026 chainsaw seems to be existing on borrowed time so I decided to try electric and further utilize those expensive batteries.

The saw arrived in good condition and ahead of schedule. Even though mainly plastic, it seems to be solidly built. So far I’ve used it to cut some trees up to 10” thick into firewood without a hiccup. With the battery installed the unit is noticeably heavy at the outset but easy to get used to. It cuts very well; I think partially because it uses a thinner kerf chain than an equivalent gas unit. Observations:

The Good:
+powerful enough not to bog down.
+It’s electric. When you’re not cutting it’s not using power.
+the battery lasts quite long, for me good for an afternoon’s cutting
+the tool less chain tensioning is awesome.

The not so good:
-replacement batteries are very EXPENSIVE!
-with the battery the unit is heavy
-the battery vents face down so I would not set it down in the snow
-since operation is quiet and smooth as opposed to a fume belching vibrating noisy gas unit, it is hard to take seriously so a bit more dangerous IMO.