iPhone 13 Pro 128GB

It seems to be a gamble ordering a refurbished product like this, however, I am super happy with this phone. Yes, I can tell it’s not new, but it’s in very good condition. Everything works well and the battery is above 80%. Thank you so much!

Tenía mis dudas por algunos comentarios y

por ser reacondicionado; pero me fue súper bien, el celular no tiene ni un solo detalle estético! Está perfecto, la batería venía del 90%. No viene con cargador, solo un cable que no es original, tampoco tenía funda pero le pusieron una mica de cristal. Yo usaba Samsung y estoy satisfecha con el cambio, la migración de info fue muy tardada pero recuperé todo. Llevo 4 días usándolo y todo lo he notado en orden.

Was a little weary of buying a phone online off Amazon, but I definitely wasn’t disappointed!
Couldn’t find anything close to the low cost. I paid for this top quality phone, which was exactly as described and works perfectly better battery life than I expected. Better quality than I expected. Absolutely perfect couldn’t ask for anything better!

I’ve bought refurbished phones before and not had an issue, but this was my first time using Amazon Renewed. The first phone came and had 100% battery which I was happy about, but there was a crack in the lower left corner. Disappointing, but I returned it and bought another from Amazon Renewed. The second phone had 85% battery health, which is still good, and it works perfectly.

The reason I’m giving it 3 stars is the way they dragged their feet giving me my refund. I returned it, it showed it arrived at their facility on January 12, and they kept pushing out my refund date which was aggravating because now I had two phones on my credit card bill. I contacted them on Jan 28 and they told me not to worry, I’d have my refund by February 17. I said absolutely not, they had better refund me by the end of the month, or I was going to dispute the charge. The guy chatting with me reassured me I’d get my money by February 17 and I went in circles with him on this, with us both stating the same thing over again. I ended it by telling him to tell his supervisor (who he had contacted to find out about the refund), that if I wasn’t refunded by Jan 31, I would be disputing it. I had the refund by the next day.

So that was a pain and started to make me feel like it was a scam. It all turned out well, but they did not make the process easy. Supposedly they have to have received it AND processed the return for me to be refunded, but it was a ridiculous amount of time and should have been done long before.

That being said, I’m happily typing this review from the second phone I bought from them and it’s in great condition.

As soon as I took the phone out of the box, it looked brand new, which was impressive right away. The exterior was clean, and the sides were spotless, except for a bit of dirt on the silencer and in the speakers, but nothing too concerning. The screen did have some minor scratches that were noticeable without a screen protector, but once the protector was on, they were hardly visible.

The phone has the right amount of storage, exactly what I needed. The battery health is at 83%, which isn’t perfect but still acceptable for my usage. I was a bit disappointed when I realized my box didn’t come with a SIM card pin, especially after seeing other reviews mention it. All I received was the phone and a charger. Unfortunately, the charger was subpar, it has a shortage and is not a lightning charger. Thankfully, I had an extra charger on hand, so this issue wasn’t a dealbreaker for me.

One small issue I’ve noticed is that the microphone seems to be a bit low when recording voice messages, so I find myself needing to speak louder than usual. However, the overall quality of the phone is good, and I haven’t encountered any major problems yet.

I feel like this phone was a good value for the money. Despite the minor dirt and the low microphone volume, it came in excellent condition. Setting up the phone was easy, especially since I was moving from Android to iPhone. The Face ID works perfectly, and the regular passcode option adds extra security.

I was initially worried about the camera quality since the phone is renewed, but I was pleasantly surprised, the camera quality is amazing. So far, so good!