Epson Workforce Pro WF-3820 Printer

This printer is now an expensive paper weight after only 5 months.

I bought this printer in September 2022. It was always a little glitchy with the wireless printing, so I had to connect it to my PC with a USB cable. Not a big deal.

The Epson printer cartridge are quite pricey, so I began using remanufactured Epson 822 ink cartridges, also without incident.

Until yesterday. I was printing something when I got a “firmware update available” notice. So once the printing was done I download the update. After it was installed, the printer immediately flashed an error message, it was rejecting the remanufactured cartridge that was working fine before the update. So I replaced it with a different remanufactured cartridge, same thing.

So I called Epson, and I got the corporate BS that it wasn’t their fault, it must be a faulty remanufactured cartridge. A guy in the next office has the same printer, but was smart enough not to download the update. So I tested three different remanufactured cartridges in his WF-3820, and actually also in his assistant’s, and they worked fine. The only difference being neither of them downloaded the update.

So I called Epson back and was told in no uncertain terms that they don’t guarantee third party cartridges, which is fine, that I understand. I also got an admission that there were some “changes” to the system in the current firmware update that “might” render third party cartridges that worked before inoperable. For the record, that is not legal if it’s not disclosed, which it wasn’t, but they don’t care.

I am getting rid of this printer, I will make up the cost in the savings from two or three remanufactured cartridges for whatever printer I buy, but rest assured it will NOT be an Epson.

If you are thinking of buying a WF-3820, just take the money and flush it down the toilet, it basically the same result that I had with this piece of garbage, and then buy a non-Epson printer.

I wish did class actions, this is ripe for one.

Works well, much better than the Canon it replaced. I was surprised at the print speed, it’s very fast. When printing images however the quality is very average, definitely not a printer I’d use to print photos.

En la descripción dice que tiene bluetooth y la caja solo dice que tiene WiFi y oor el bluetooth hice la compra porque es por eso que la necesito asi.

No es inyectable y decía que lo era, los cartuchos no duran nada, los que vienen me duraron para 350 más o menos de impresiones, si salen d buena calidad pero los cartuchos son caros. Mala compra en mi opinión

Unlike my other printer (hp Envy) this printer maintains a strong Wi-Fi connection, and I don’t have to wake it to start a printing process. It is not too wide, but it is a bit on the tall side (much like a cube) and mainly has to be stored on top of a shelf/desk.
Colors are good and print quality is nice too. It was very easy to set up, however, one of my devices couldn’t establish a connection with the printer and I had to connect via ip address (not that hard to find and add).
So far I have not experienced any ink smudges or bleeding on anything I’ve printed yet. It is user friendly and I believe it is a mid-range printer of high results that every small business or home should have at a very good price.

I had an many Epson printers in my office. Artisan model worked very well until they aged out. I made thousands of copies from that great printer. I replaced it with Epson WF-3820. Staples price was great but although I have installed many printers I had to hire tech to install this one. It was way too complicated and instructions were no help. That cost an extra $200. It still does not work well. I cannot get wifi connected although I have great signal strength in my office for all other machines. When scanning, I cannot add a page although the documentation says just go to the add a page symbol but there is none. Each time I scan 20 pages, at the end it says it it did no process so I have to start over. Scanning takes about 5 minutes per page which, with a 20 page document, is vewry time cosumeing.

Skip this product. I would rettun it if I had kept the bax and it is just too hard.

The product so far has been working great. Love the speed and it was easy to follow the directions to set it up.