Microsoft Office Home & Business 2021, One-time Purchase

My PC was having issues after a BIOS update. Tried downloading office again using my 365 subscription but kept crashing. I needed Office working on my computer in a hurry so I assumed the 365 download was corrupted. So I Uninstalled my previous Office completely again and downloaded this. Turns out it downloads from the same server as 365. The issue was my PC and not my Office program at all. KEPT CRASHING AND NON-REFUNDABLE. Lol. Wasted money for me. I finally erased my entire hard drive and did a new Windows install. The Office download link said I already used it once so it cannot be used again. What a bust! Still giving it 5 stars since the download itself was not the issue and I can’t live without Office.

Purchased this from Amazon since the price was 25% lower than purchasing directly through Microsoft, but I was a little skeptical because of the bad reviews. I did not regret it and the key worked fine.

… finally connected to the down load screen, some four hours later. Like all Microsoft products one has to relearn a new interface and different ways of doing what one learned hacking with prior version(s). I’m not going to elaborate, I think most are familiar with the Microsoft death march. I am still configuring Windows and Office to the way I work. There was considerable critical software that arrived DOA to the Windows 11 environment. My tough luck… So it goes. Managed to install two of the office apps, registered with MS, and all that crap. Installed two apps, figured I would go back and install another… but cannot.. all I get are ads for Office 365, which is what office 2021 turns out to be anyway. Anyway Windows 11 killed a lot of my critical software and barred me from reinstalling. I disabled windows defender, so instead of popup warnings all I get is dead air. Again my tough luck.

I was doing great with Office 2016 everything worked, then came the crash of 2024, a new computer, and the coercive upgrade to Windows 11. What a bunch of scat. Paid the money, tried to down load the product Office business 2021. All I got is some vague references to office 365 never saw any thing about Office 2021 (as advertised on Amazon). Do not agree with microscam’s (and others) subscription business model, just another name for money pit. I want a clean stand alone product. Reason is simple I can use it when the net is down (which has happened more recently) . I have a lot of sweat equity tied up in Word docs, my tough luck. Online support, Nothing but a cyber run around. Comes off as a bait and switch scam. I will try our attorney general and see if there is a remedy. The other commentator here is right they are not incompetent , but they do it on purpose. As for Amazon no option for refund, another bad business plan. Seems there is a lot agreement at this end of scale.

I bought Office mainly because I needed to replace my Outlook 2010, and that is the one program in this pack that has given me nothing but trouble. I finally started using Thunderbird for email. Word and Excel work fine. I’ve never used PowerPoint, so I can’t comment on that one.
Microsoft Tech support has been great, but as soon as they fix one problem with Outlook, I would encounter another.