Avalon A9 Bottleless Cooler Dispenser

If you’re looking for a water cooler/heater for home or small business use, this is a pretty good option. With its relatively compact size, it isn’t hard to find space for it. Because it connects to plumbing, there are no bottles to worry about. Capacity is somewhat limited, so I wouldn’t recommend it for a larger office, but Avalon seems to have options for that as well. Aesthetics are very consumer friendly, which is a nice touch for home use. Noise levels are acceptable. The fan can be a little loud, but not obnoxious in my opinion.

The filtering component seems to work pretty well. I’ve been using water from this to fill my humidifier, and unlike my regular tap water, it doesn’t seem to yellow the wick/filter. The taste is very clean, as you’d imagine and it is able to get the water satisfactorily cold. I’ve encountered colder water coolers, and there appears to be absolutely no way to adjust the thermostat unfortunately like you’d get with other coolers, but it’s definitely cold enough.

Really, my biggest complaint is actually with the packaging. It’s a nightmare to recycle. While I understand why a product such as this would necessitate the use of styrofoam, which most places can’t recycle, my real concern is that it’s glued to the cardboard with a very strong adhesive. This makes it near impossible to really separate. To add insult to injury, staples are used on the box in places they don’t appear to be necessary. This means removing them which is doable but annoying. This certainly isn’t a reason to NOT buy this product, but it’s something I’d appreciate improvement on. Otherwise, the design of the packaging does seem smart and well thought out.

Overall, if you’re looking for a home-use or small business use water cooler, this water cooler will definitely get the job done, and I’m pretty happy with it!

Have not left many (if any) product reviews.. but felt compelled to given how unbelievable the customer service has been from avalon.

The product is great – does exactly what it’s supposed to do – quiet machine, cold/crisp water, good flow rate, etc.

But recently one of the filters became clogged – the company has been responding to my inquiries <30seconds – paying for the new filter, offered to call or facetime to walk me through the changes. Very happy with this purchase and only will use this company going forward.

Overall it looks nice and it’s very convenient to have cold, room temp and hot water any time. Installing was not that difficult but we had to be creative and smart to solve some issues. It’s too long to explain but overall it’s easily doable. Even for 12 year old with a little help from mom. Only thing I did not like is the taste and quality of the water. First few days it tasted bad like taste of new plastic. We hoped that it’s because of the new filter and waited. After few days it got better but still not perfect. I had 5 stage filter before, I can feel the difference. Also, water leaves white stains, which means it still has chlorine and other stuff. Sometimes one filter can solve that white stain problem but this two filters could not do that. That’s sad for its price. But we keep using it. It’s better than tap water and again it’s good to have always all temperatures of water