Anker Powerline II 3-in-1 Charging Cable

This charger looked flimsy enough that I thought that having an inconsistent charge was something normal for this Anker product. However, I realized too late that an overpriced charger should not have this issue so I contacted customer service.

I have never encountered customer service that is as unwilling to simply replace a defective product as this brand. I have often run into defective issues with Anker and they consistently treat me like I don’t know how to use their products, and then they do not help me with my problem. I have explained this issue in full detail, included a picture of my charger with the Anker logo, AND had a picture of the Amazon purchase with the order number in my email. They ask you to troubleshoot the item as if you don’t know how chargers work, they make you confirm that you have done all of the troubleshooting requests, and then they give you ANOTHER list of information to write in the email so that they can move on with the warranty.

However, I was just missing one piece of information and they were like nope, we can’t help you anymore. I just HAD to have the serial number of the product (although I had full proof of purchase). It was likely on the box that I threw out months ago because I thought I wouldn’t need it. Boy was I wrong. This little mistake that I made cost me and they will not go on with the warranty if you even have a single piece of information missing. Now, they are suggesting that I have to ship the charger back WITH MY OWN MONEY so that they can do a “quality inspection”.

Do not buy from this brand. Or do it if you don’t mind dealing with horrible customer service if your product decides to break on you one day.

I bought two of the Anker PowerLine II 3-in-1 cables, one from Anker through a special promotion and then another through Amazon without the promotion. The cables work exactly as you’d imagine, with a USB-A cable at the male end of the cable, and then three male adapters at the end of the cable. The main male adapter id a MicroUSB cable, one that would work on most traditional USB products, like most Samsung smart phones, the Xbox One controller, a PS4 controller, Anker PowerCore batteries, and most standard USB devices that support a MicroUSB port. From there, you can add small adapters onto the cable, one that supports Apple Lightning ports, which work in an iPhone or iPad, and then the newest USB type C devices, which are common in most newer USB devices like the Google Pixel, LG, some Samsung devices, Google Wifi, and other devices that USB C. The adapters are attached to the end of the cable and don’t add very much bulk to the cable, they’re pretty convenient.

I bought it for one primary reason: My wife and I were expecting a baby and it was one of those utility cables that I knew that I’d end up using in the hospital because I thought at some point we’d probably one to charge a device, mostly our Kindle, iPad, MacBook Pro (2016+), our phones, both Google Pixel phones (Pixel XL and Pixel 2 XL), but also maybe even the Nintendo Switch. I also used this using a Anker power storage device with like ~21000 mAh battery which worked really well… this kept my wife’s phone and other devices charged throughout the trip to the hospital and the ~2.5 days after delivery. We’ve been using this combination for about 5 days now, especially because it’s tough for my wife to get around the house to plug in all of her devices, and it’s become super easy. I can confirm that it works fine on our Kindles (two Kindle touch screen, the regular price one from ~2016 or so), but I haven’t tried it on an iPad Mini yet, but I’d imagine it’d work just about the same as anything else would. I also haven’t tried it on my MacBook Pro (2016 touch bar), but again, I have no reason to doubt that it’d work.

The cable isn’t long, I don’t know the exact measurements, but it should be in the product details. The cord is not a threaded style like some of the of the other products that Anker makes, but it’s still that typical rubberized coating that a lot of USB cables have. It seems pretty sturdy so far, and the length of the cable makes it less likely to bend at the connections because it’s pretty short. A longer cable might be better for many people, but for our uses the thing works fine.

One issue though, and this isn’t one that i’d drop a star for it because I haven’t seen any problems with it but it’s something that concerns me, is that there’s no USB trademark logo anywhere on the product. This really doesn’t matter in most cases, but there’s been some complaints from tech sites that non USB trademarked devices can sometimes be made shoddily and not regulate the power voltage that the devices are supposed to take. There’s a few YouTube videos showing how cheap cables can show power voltage coming out of a charging device going into another device that uses, say, 5 volts, but then immediately unplugging that and plugging that into a device that uses 2.4v, it can cause trouble not regulating that and switching up. Again, I have not seen any of these issues in this model, but without the official USB license for the device it’s something that I worry about… but this isn’t something that I’ve seen with this product so I’m not dropping a square because it works exactly how it should manage so far.

So far I’m liking it a lot and would recommend it for the price.

Super praktisch ein Kabel aber drei verschiedene Möglichkeiten zum Anschluss. Lang genug um auch an der Steckdose belassen zu können und trotzdem nutzen. Absolut empfehlenswert

Very good and useful cable in my car, so can charge any phone and quick charge.

I have about 6 of these, mostly for travel but some of them around the house. Anker desperately needs to change this in multiple areas in order to keep up with the times.

First, now with the iPhone going to usb C, make that connection the default and have one of the tips be lighting. I almost never use the current default connection (but I am glad it is there for when I do).

Also, the tips don’t stay connected the more you use them, so having usb C be the default would reduce wear and tear.

They also need to make this come in a slightly longer version.

I know that soon no one will have lighting as 14s and older ipads will be out of circulation, but that’s probably a good 4-5 years from now. For now, this cord is helpful but has room for improvement.

I’ve been using Anker cables and adapters for well over a decade – and some of ‘em are in and out of trucks with me everyday – and I’ve never had a single problem, never broken, never even looking tatty and tired

I’ve only ever had to replace one because I lost it, not because it broke