Epson Workforce ES-400 II Document Scanner

OCR scans are not very accurate

OVERALL: A great refurbished scanner. I am absolutely happy with it.

GOOD: Product quality, size, performance, and functions.
1. Quality: It works good (accurate and fast) and it looks good.
2. Size: It’s compact yet it holds papers well. 11x17s don’t fall out if tray support extended fully.
3. Performance: It’s fast, yet accurate. Doesn’t jamb with multiple pages, despite speed, unless there is a damaged/bent/stapled paper. It’s And it’s tough. Our family cats knocked it off of my desk and it didn’t break anything (though individual tragedies may vary).
4. Functions: I haven’t had ANY issues using this scanner with Quicken, Adobe products, MS Office Suite, or just general document scanning for archival, picture scanning, or any scanning I have done thus far.

INVOICE and RECEIPT MANAGER database: It scans receipts great but the OCR needs continuous improvement. With all of the ridiculous receipt “designs” out there, I give them some patience on this. The OCR at least appears to try to learn. After 2-3 edits/corrections of some of the more flamboyant receipts I have received, I haven’t had to edit them again; 75% of the time. It’s been way better than others I’ve had in the past.

DIFFICULTIES (not really “bads”): The only issues I have really run into have been with the “Automatic Double-feed Detection” feature. Sometimes, it will not scan certain types of thick, rigid, or slick papers but all I had to do was go into the scanner settings and turn that feature off and rescan the item and it scanned fine. I just had to remember to turn the feature back on afterward. That feature, and the scanner overall, is also quite sensitive to wrinkled paper edges in going in to the scanner, but not annoying so.

BAD: Subcontract PRESTO! BIZCARD 6 software from Newsoft.

In a word, the PRESTO! BIZCARD 6 software is TERRIBLE! Epson needs to dump their contract (if not already) and Newsoft just needs to close their doors. Their software is junk. The OCR will not recognize the fonts, names, addresses, or ANY of the information on even the most simple black & white arial font on the plainest of business cards. I have had to go in a edit the information entries for EVERY SINGLE business card I have scanned since I started using the scanner. Once you’ve scanned a card, you cannot rearrange or delete any of the images, for instance, if software switches the front and back of a card around, you cannot correct it, nor can you enter the information on the backs of any cards. Ridiculous! I have changed the dpi, scanned and re-scan to “train” the OCR and there’s no hope of making it work. There are NO updates, nobody answers emails sent to their “help desk”, and they’re not even attempting to support their software.

TECH SUPPORT: I haven’t had to use it.

EASY TO USE: It is. The native and TWAIN drivers have worked seamlessly and flawlessly with all of the software I have.

TOUCH SCREEN: I have used it very little but, when I have, it’s cool, functional, and not convoluted. I think they did a good job.

Flawless and was incredibly easy to get it up and running. Quality, Speed in scanning and does a great Job with scanning different size forms and slips. Highly recommend this scanner for the money.

I bought this in order to scan in thousands of family photos of various sizes. I was able to scan about 2000 pictures in about 5 hours. This thing jams (because everything that has stuff into it will jam), but clearing the jams is easy and doesn’t interrupt the process really. I intend to use this now for my job where I need to scan lots of documents.

Also, I am wary about vendor software package for products like this (like printer driver/malware stuff). I was prepared to come up with a janky open source pipeline to do all of my scanning, but the app I downloaded that goes with this scanner was good enough and unobtrusive, so I went with it.

It does not connect properly to the Internet. I’m getting a hard time with it.

escanea muito rapido e a qualidade é muito boa.