Fuji Enviromax EnviroMax AAA Super Alkaline Batteries 48 Pack

I had purchased two packs of Fuji batteries several years back. Too many had failed in the packages years before the warranty expired, and I didn’t trust the ones that still looked good. One would expect they would at least be replaced without a big hassle.

But – OH NO!

At first, they told me to go back to Amazon, because they weren’t the seller (the Fuji Store had originally sold them, as they do now. Fuji wanted a photo, but I told them that presently I didn’t have a camera that could download pictures. Instead, I offered to send them back for inspection, but they wanted me to pay the postage (???). Several emails later they told me they trusted that I was being truthful and offered to replace them. Meanwhile, I had purchased some branded batteries at a pharmacy. I had mentioned to Fuji that the right thing to do was to pay for the replacement batteries (fewer, but more expensive batteries) because I needed them then. That idea was rejected. So I accepted the replacement batteries they had offered as a warranty replacement, which is all I had reasonably expected when I first contacted Fuji.

When I got the replacements in the mail, instead of sending me the two packs I thought they were sending, they sent me one pack. I went back and read their last email, sure enough, it said “a” (single) pack. I had missed that, because that had never crossed my mind.

There are lots of comparable equivalent brand “x” batteries on Amazon, including Amazon’s own brand.

I call this a scam. What would you call it? You might want to consider – why buy from Fuji?