Ooma Telo Air VoIP Home Phone Service

Do not mistake this for the Telo Air 1. This can be taken anywhere and set up wirelessly as only the second version can. The 1 & 2 look identical. Be careful with the description because if it does not say Air 2 it is not the true wireless version. I think some other people selling the original Telo honestly don’t understand the difference. And it’s truly the manufacturer’s fault because the company should have made the upgraded version the (Telo Air 2) look different in some kind of way so that it could be easy to recognize. I had the (Telo #1) and sent it back and order this (Telo air 2). The first version (the 1#) has to be connected to a Wi-Fi box or modem to get service. The second version this device (the Telo air 2#) does not have to be connected into a WiFi box or modem. The benefit of having the second version is that you can connect to any Wi-Fi anywhere so you can take your setup anywhere. Also, some people are saying on other sites and blogs that if you get (Telo 1#) you will not be able to pick which plans you want to stay on. Both Telo devices offer a 60 day free trail with there premier service. Premier service is awesome do your research I’m not going to explain everything here. After the 60 days is up you have to decide if you want to keep it or not. You do have to pay the taxes on your free service, that fee for your state is mandatory no matter what. So that’s about $6 a month or $7.27 a month if your in NYC like me. You cannot get around paying taxes but the premier service is optional it’s an additional charge that you can choose to not have after your 60 day free trail is up. The premier service cost $9.99 a month. So if you keep the premier service in total you will be paying about $16 or $17.27 a month if your in NYC like me. And it’s worth it to me because I get to have two phone numbers if I want them and I do. Friends and family get one number.. business related stuff get the other number. I now have the (Telo air 2) and I plan on keeping the premier service. I did ask the customer service representative at Telo if I could have a basic package of free service by paying the taxes only and no premiere service on the (Telo 1#) and he said yes it’s possible. But I wouldn’t know because I returned mine. But you can try it at your own risk but I have seen a lot of other people who have purchased the (Telo 1#) reviews and they are saying that they are being forced to pay state taxes and the premier fee together. Me, I have a choice with the (Telo air 2#) I brought mines on Amazon for $99.

My personal opinion. If you have teenagers like me and I homeschool one of them at his request because he has a disability and I’m also Christian.. having home phone service could be golden. I can limit my kids screen time whenever I want and I can still allow them to talk on the phone with their friends and of course contact them if I’m not home. No smart phone at night = no looking up porn. And parental controls on laptops and smart TVs also helps me to filter out unwanted content. Having a (Telo air 2 #) means I get to take my same *in the house wholesome values* on the road to hotels, camping trips, grandmas house or anywhere WiFi is available and phones are needed. Both devices are also answering machines. They have a flashing light to let you know you have a message waiting. I brought a 3 piece phone package from Amazon refurbished home phones sets for $35 and the phones work great and look new. All in at $135 for peace of mind and structure. My kids are allowed to have there cell phones and Hulu or whatever during the daytime after school work is done because I can monitor what they’re doing but not overnight when I’m sleeping or not home.

Highly recommended if you’re looking for a low-cost landline replacement with advanced calling features. I’ve been using a wired Ooma at my house since 2016 and just purchased this wireless one for my Mom. We’re using cordless Panasonic DECT phones with the Ooma at both locations … the setup works great.

Service cost is ~$5/month without Ooma Premier service and ~$15/month with Premier. Get the Premier, which gives you a second line, caller ID, spam blocking, call forwarding, conference calling, free calling to Canada and Mexico, etc., etc. Previously, I was paying ATT ~$35/mo for basic local service and another $10/month to a budget long-distance service. With Ooma, I’m paying about 1/3 of that for a service with many more features.

Pros:
– Simple installation
– With Ooma Premier, all the features mentioned above and more. Spam blocking is particularly great and almost completely eliminates nuisance calls
– Fax compatible, prepend *99 to outgoing fax numbers
– You can keep your existing landline number. Ooma will “port” it for you and give you a temporary number in the meantime. Porting takes 1-4 weeks. I’ve done trouble-free ports of Pacific Bell (CA) and CenturyLink (CO) numbers
– Sends standard voicemail waiting signals to connected phones — just like phone company voicemail — so that you can be notified of, and pick up, Ooma voicemails on connected phones that support this signaling
– Reverse powers wired jacks in your house if you want multiple phones or fax machines connected (disconnect your house from the phone company’s lines to do this safely and *don’t* try this if you have DSL Internet … it’ll likely disable your Internet connection)
– Smartphone app allows you to send/receive calls from your Ooma number, pick up Ooma voicemail and monitor incoming/outgoing calls from anywhere; the app isn’t amazing, but it works.
– Informative browser/web interface for monitoring and configuration of the service.
– Sends address information to public safety when calling 911. Be sure to configure your address correctly during setup

Cons and things to be aware of:
– Requires a reliable Internet connection with a few 100 kbps of bandwidth for the Ooma. You can set up Ooma to automatically forward calls to another number if your home Internet goes out. Otherwise, your Ooma voicemail will record incoming calls, which can be retrieved after your Internet comes back (or from the app or the browser interface).
– Sound quality of voicemails recorded by the Ooma is muddy. If your home phone has a built-in answering machine, try using that instead (just set the phone answering machine to pick up after a smaller number of rings than the Ooma).
– If you wire the Telo in your house, rather than connecting via WiFi, note that you have the options of (a) installing it between your Internet modem and router or (b) behind your router on your home network. While Ooma recommends (a) for wired Telos, note that the Telo will limit throughput to your home network to 100 Mbps in this configuration, slower than many of today’s Internet plans. My $0.02: connect a wired Telo behind your home router.
– The “flower” light on top of the Telo is very bright by default. It’s brightness can be adjusted by logging in to the Telo (not your Ooma dashboard) or with the Telo rewind button (see https://support.ooma.com/home/ooma-telo-basic-functions-and-faq/)

Fonctionne parfaitement en autant que l internet est stable la moindre variation de l internet et le téléphone coupe

I have saved hundreds of dollars using the Ooma voip telephone system.since 2012. I have had one unit fail after the warranty period, and the Speaker fail on another Unit which was replaced under warranty without a problem. I have found their Customer Service to be excellent. the Telo Air 2 wi-fi is excellent and the hds 3 handsets are very nice and efficient . I especially like the portability of the Ooma system. I use it in Florida and in Canada.
Sound quality could use improvement for me to give 5 Stars. but I am more than satisfied with this product..