WHOOP 4.0 Wearable Health Tracker + Subscription

I’ve had this for a little less than a week but so far it’s been very useful. The data it provides gives great insights that I use to maximize my general health and fitness. The sleep tracker has changed my behaviors so I can be at a higher level all day especially for workouts. Sleep detection and Activity detection make it easy to see performance for both with minimal interaction with the app. I also like the community section so I can see where I stack up in my gym group compared to those I know are very fit. I gave the mobile app rating 4 stars for a few reasons. I am on Android. First, the profile photo upload will not work and crashes the app. Two, navigating the heart rate chart can be a little glitchy with the selection bar jumping around. Three, it would be nice to see daily max heart rate as well as activity max heart rate in a quick view instead of trying to precisely navigate to it on the charts. It would be easy to just pull it up in the average heart rate card.

Just a quick update to my review:
Customer service was slow to respond, but they finally made it right. They sent me a new sensor and battery, and both work perfectly! I am changing my review from 1-star to 5 because I love my Whoop now!

Original review:
The battery pack will not charge the sensor unless I remove the band – see the attached picture showing that the sensor shows that it is charging, but the percentage of charge keeps dropping until the battery dies. I tried contacting customer service, but trying to resolve the issue with them is beyond frustrating. Customer service replied to my emails just once a day at best, and each time it was from a different agent that clearly did not read the history of troubleshooting already done. The only way I can charge the sensor is to remove the band, which is not the way it’s supposed to be used (you’re supposed to be able to wear it while it’s charging), but customer service seems satisfied with that solution. Count me extremely disappointed.

So far I have had this whoop for a month, I really do like it. A little disappointed that it doesn’t track the amount of steps you take in a day. I like how it tracks my sleep so I have definitely improved my sleep since having the whoop, which has helped my energy through the day. Helps me prioritize. What work out I’m gonna do each day depending on what my recovery looks like for that day. It fits nicely on my wrist very comfortable to wear all day long. It is waterproof so that’s great.

Amazon typisch kam die Bestellung direkt am nächsten Tag, nicht zu vergleichen mit dem Versand des Herstellers. Allerdings musste ich Whoop eine Mail schreiben, dass sie die 12 Monate aufs Konto gutschreiben, by default war nur ein Testmonat aktiv.

The cool parts first since credit where credit is due. The whoop is very accurate at analyzing some parameters that other fitness trackers don’t do very well, HOWEVER they place wayyyy too much faith in their “strain” and “recovery” metrics which just in the three months I’ve had the band, have had nothing to do with how hard I’ve actually felt I was working out, nor how good I felt the next day. Additionally, no display whatsoever so it provides no utility even as a watch, and to be honest, maybe steps aren’t the most important metric, but it’s nice to know roughly how active I’ve been in a day and whoop doesn’t provide even that basic information anywhere. This might be a product geared at those really looking to optimize health and fitness in every way, but for what they charge versus what they provide it’s frankly insulting. I’ve never had a Fitbit as bad as this whoop, in fact, I enjoy not wearing any watch or fitness tracker more than the whoop. It’s also practically impossible to cancel, customer service is slow and inefficient, and there’s nothing special about the band itself which you can’t even use if you don’t keep paying the ridiculous subscription cost. Save your money, get a garmin or Fitbit

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